Frequently Asked Questions
Here you’ll find some Frequently Asked Questions:
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Do I need a Paypal account to make a payment?
No, you do not need a Paypal account to receive or pay an invoice. You can use 'The Paypal Guest' checkout feature to pay securely with a credit, or debit card without registering.
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Personalisation
My bespoke textile rose wreaths are handcrafted in your loved one's favourite colour(s), and personalised with a 1/12th scale hobby miniature to cherish their unique life story.
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Care and Maintenance
Caring for a textile rose wreath involves protecting it from dust, moisture, and sunlight to maintain the colours. Once a week, use a soft feather duster, microfiber cloth, or a soft bristled paintbrush to gently remove surface dust from the petals, foliage, metal hoop, and miniatures. Use a hairdryer on a cool, low-speed setting to blow dust off the roses, ensuring it is not close enough to melt the glue or distort the materials. A can of compressed air is highly effective for cleaning hard-to-reach areas between the folds without damaging them. If necessary, lightly blot soiled spots on the materials with a barely damp cloth. Do not rub, as this can cause fraying. Baby's breath and bunny tails have been carefully preserved to retain their vibrant colours and intricate details. Do not water them. Sprinkling water or perfume can cause damage. When used as a home display, avoid placing the wreath in direct sunlight as this will fade the colours over time. For best results, place in a shaded area. Keep away from high humidity to avoid mold or mild dew.
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How long will my order take to arrive ?
Once the work is completed, I will share a final photo of your custom wreath for your approval prior to dispatch.
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Postage & Packing
Royal Mail Tracked Signed 24.
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What's your Returns Policy
Because each wreath is uniquely handcrafted to order, I do not accept returns or exchanges. However, I pride myself on quality, so if your item arrives damaged, please contact me within 3 days of delivery with photos of the damaged wreath, and I will resolve the issue.